Advance Device Lock PRO FAQs

Activation/Installation | Upgrade | Use | Important Notes

Using Advance Device Lock PRO

I used the trial to move some files to Secure Storage. When the trial period is over, will I be able to restore these files without purchasing a license? Top
 
Yes, you will be able to restore the protected files without purchasing a license. Open ADL Pro and select Options > Restore protected files.
 

How is ADL Pro different from the basic version? Top
 
ADL Pro has the following extra features:
* SMS on SIM Change
* Remote Lock
* Secure Storage
 

What is the old lock code which the application asks for? Top
 
The default code which the application asks for upon its first use is 0000. It is strongly recommended to change it.
 

Will I lose my settings if I (re-)format my device? Top
 
Yes, you will lose all your settings if you (re-)format your device. You need to install, activate and set up the application anew.
 

What is IMSI? Top
 
IMSI stands for International Mobile Subscriber Identity. It is a unique number which allows you to track the SIM card to its owner. If your phone is stolen and your SIM card is replaced, you should call the police or your mobile operator immediately and give them the IMSI of the new card.
 
I use more than one SIM card. Can I set up ADL Pro so that it only locks if a stranger’s card is inserted? Top
 
Yes, you can set up ADL Pro to lock only if a stranger’s SIM card is inserted. On the Locks page, select At power on > When SIM changed. This will ensure that the phone will never lock when you insert the current card.Next, while ADL Pro is still set up to lock when the SIM card is changed, remove the current card and insert another one. Naturally, the device will lock. Enter the lock code. This will ensure that the phone will never lock for this card.Repeat the procedure for every ‘safe’ SIM card.
 

Can I lock my phone from a distance if I suspect something bad is happening? Top
 
Yes, you can lock your device from a distance but only if you have activated Remote Lock in advance.
 

If I send a message to activate Remote Lock, will the person on the other side see this message? Top
 
No, this person will not be able to see the message. Remote Lock hides it from whoever is using the phone.
 

Is the Remote Lock keyword the same as the lock code? Top
 
No, they are two different things. On one hand, the lock code is a sequence of digits used to unlock the device or to grant access to a certain application or operation. For instance, Secure Storage will often ask you to type in the lock code.

On the other hand, the Remote Lock keyword is a sequence of symbols (not only digits) you define when you activate the feature. If you send this keyword by SMS from another phone, Remote Lock will perform its task – lock the device, and optionally delete certain files or switch on an alarm.
 

Is the Remote Lock keyword case sensitive? Top
 
No, the Remote Lock keyword is not case sensitive.
 

How many symbols can the Remote Lock keyword consist of? Top
 
The Remote Lock keyword can be up to 32 symbols long.
 

Can I set up Remote Lock to activate the alarm or/and delete data, but without locking the device? Top
 
No, it is not possible to set up Remote Lock to activate the alarm or/and delete data without locking the device. The following combinations are possible: lock, lock + alarm, lock + delete, lock + alarm + delete.
 

Remote Lock refuses to delete my emails. Top
 
If you have set up Remote Lock to delete messages, bear in mind that many messages, such as emails, reside on a server and Remote Lock cannot access them.
 

I want to move some files to a safe ‘hiding place’ on my phone. Can I do that? Top
 
Yes, you can move selected files to a safe place on your device. You need to use Secure Storage.
 

Is there a way to see a file in Secure Storage without having to restore it first? Top
 
No, it is not possible to view a file moved to Secure Storage without restoring it to its original location. When a file is inside Secure Storage, you can only see its name, size, the date when it was moved there and the original location where it will be restored to.
 

Can I make a file password-protected without moving it to Secure Storage? Top
 
No, it is not possible to protect a file without moving it to Secure Storage. You can only protect applications in this way.
 

I cannot delete a Secure Storage folder. How can I resolve this? Top
 
Only empty folders can be deleted. Additionally, bear in mind that you cannot delete the last remaining folder in Secure Storage.
 

How can I lock pictures, documents, or contacts? Top
 
You can lock pictures, documents, or contacts using Protect Applications and Secure Storage.
 

I want to protect some text messages, but not all. Can I do that? Top
 
Yes, you can protect selected SMS messages, if you have SMS Spam Manager installed on your device together with ADL Pro.
 

How can I ensure that an unauthorized person will not uninstall the application and get access to the protected content? Top
 
We strongly advise you to make App. Manager and Installer protected applications. If somebody tries to install or uninstall something on your phone, they will be asked for the lock code.
 

How can I change the language interface in my Advanced Device Locks Pro application? Top
 
To change the language interface, please open Advanced Device Locks Pro, select Language from Options and choose the language you would like to switch to.
 



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