Fone Backup FAQs

Activation/Installation | Use |

Activation/Installation of Fone Backup

What is fonebackup? Top
 
fonebackup is a software that runs on the mobile phone and helps you backup the contacts and content from the phone to our website http://www.1voiz.com.
 

Is my data safe? Top
 
Your data is completely safe and protected by your username and password. Only you will be able to access your data either from your phone or web and it will be strictly based on authentication.
 

What do I require to use fonebackup? Top
 
You require a compatible mobile phone which can connect to internet.
 

What phones are compatible? Top
 
fonebackup runs on most modern phones. The best way to find out is by downloading fonebackup from www.1voiz.com/agreement_fonebackup.html. On the home screen click on options and from options select Compatibility test. Compatibility test will tell you which of the features can you use. Alternately we have published a list of phone on the site. You can check if your phone is one of them.You can also write to us mentioning your phone model..
 

What type of internet connectivity is required on the phone? Top
 
fonebackup needs some way to connect to the internet. For your phone to connect to the internet you need to activate a data plan from your service provider. fonebackup is not dependent* on the type of connectivity and works with all type of connections WAP/GPRS/3G/Wi-Fi all it needs is access to the domain fonebackup.com from your phone. Besides GSM it also works on CDMA network provided your provider allows access to via the internet to fonebackup.com. Certain phones require to have a non-WAP based connection in order to allow fonebackup to access the internet.
 
How do I register with fonebackup? Top
 
Download fonebackup from www.1voiz.com/agreement_fonebackup.html. Start fonebackup, select 'Option' from the Home screen, choose 'Registration', enter the Mandatory Fields and choose 'Register' in 'Options'. You will recieve a sms with your password. You can change your password after you have loggedin, from 'Profile' on the Home screen.
OR
sms 'MBC BKP REG' to 54646
 

Which countries and provider are supported? Top
 
fonebackup is independent of country and the provider you are using. As long as you have a compatible phone which can connect to the internet you can use fonebackup.
 

How much will it cost me in terms of data transfer? Top
 
The data transfer cost varies based on your provider. You may want to check with your provider in terms of how your data plan is charged.
 

Can I use fonebackup from some else's phone? Top
 
Yes you can. fonebackup is based on your login authentication. If you login from a different phone with your login credentials fonebackup will give you access to your data on the server and treat the data on the existing phone as your own data. So if you retrieve your contacts and messages these will be stored on the phone from which you are logged in from. If you backup your contacts the contacts from the phone from which you are logged in will be backed up within your account. We would advice you to use only the Call and Search feature only when you are using fonebackup from someone elses phone.
 

My phone has been lost / stolen. What do I do? Top
 
If your phone is lost and you still retain your old number then all you need to do is download fonebackup on your new phone and use it as you were using it earlier. Your existing login credentials will work and you do not need to new registration
 

I have a new number. What do I do? Top
 
You can continue to use your old login credentials even with your new number. But all intimations will continue to go to your old number and hence it is recommended you change your number.
 

How do I configure application internet settings for Nokia Series 40 phones? Top
 
These include phones 6270, 6085,3500 etc.

Step 1 -In the Menu go into Settings -> Configuration -> Default config. settings.
Here you will see a list of Access Points configured on the phone.

Step 2 -Highlight any of the active Access Points. Under 'Options' select 'Set as default'.

Step 3 - Under Settings -> Configuration now you would see the Access Point selected

Step 4 -Now under Settings -> Configuration select 'Activ. default in all app.'.
 



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